The Ocean Freight Operations & Customer Service Specialist manages international sea-freight shipments from booking through final delivery, coordinating with customers, carriers, overseas offices, customs agents and transport providers. Typical requirements include experience in freight forwarding, ocean import or export operations, customer service, shipment documentation and transport management systems. Strong organizational skills, attention to detail and confidence handling deadlines are essential. Candidates should communicate professionally in English and Spanish; additional languages are advantageous. DHL expects a customer-focused, reliable and proactive professional who can solve problems quickly, maintain accurate records, monitor shipment milestones and work effectively with international teams.
DHL is a global logistics and supply-chain company operating across more than 220 countries and territories. Its services include express delivery, freight forwarding, contract logistics, supply-chain management and e-commerce solutions. DHL Global Forwarding, the business most closely associated with this role, arranges air, ocean and road freight for companies of all sizes, managing documentation, customs coordination, transportation planning and shipment visibility. The company is part of DHL Group and is known for its international network, structured processes and focus on service quality, sustainability and digital logistics. Employees typically work with customers, carriers, customs partners and colleagues in multiple countries, making communication, accuracy and cultural awareness important. DHL also provides training and opportunities to develop within logistics, customer service, operations and commercial functions.
Spain’s main island job markets are the Balearic Islands, especially Mallorca, and the Canary Islands, including Tenerife and Gran Canaria. Opportunities are common in tourism, hospitality, retail, transport, warehousing, freight forwarding, customer service and renewable energy. The islands offer a relaxed lifestyle, mild weather, outdoor activities and strong local traditions, although housing can be expensive in popular areas and seasonal employment is widespread. Spanish is important for daily life and many local roles; English and other languages are valuable in tourism and international logistics. EU, EEA and Swiss citizens generally need registration but no work visa. Non-EU applicants need an appropriate work and residence permit, normally arranged with employer support. Before relocating, check salary against rent, confirm the island and worksite, arrange accommodation, obtain a Spanish tax number and register for social security. Ferry and air links connect the islands with mainland Spain.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...