The Sales Support role assists DHL’s commercial team by preparing quotations, maintaining customer and sales records, coordinating internal departments, responding to enquiries, and helping ensure a smooth customer experience. Candidates are generally expected to have experience in sales administration, customer service, logistics, or a related business environment. Strong communication, organisation, attention to detail, and proficiency with Microsoft Office and CRM systems are important. The successful candidate should be commercially aware, comfortable managing competing priorities, reliable with deadlines, and capable of working collaboratively in a fast-paced international organisation. Experience in transport, freight forwarding, or supply-chain services would be advantageous.
DHL is a global logistics and delivery company operating across more than 220 countries and territories. It provides express parcel delivery, freight transportation, supply-chain management, warehousing, e-commerce logistics, and specialised business services. DHL is part of DHL Group, headquartered in Germany, and employs hundreds of thousands of people worldwide. In Ireland, its activities include international express services, road and air freight, contract logistics, customs support, and delivery solutions for businesses and consumers. The company is known for its international network, technology-led operations, customer focus, and emphasis on sustainability. Employees typically work in a structured, performance-driven environment with opportunities to develop experience in transport, customer service, sales, operations, and commercial support.
Ireland offers opportunities in logistics, technology, pharmaceuticals, finance, customer service, aviation, and international business, with Dublin, Cork, Limerick, Galway, and Waterford as major employment centres. Irish workplace culture is generally friendly, collaborative, and relatively informal, while punctuality, communication, and initiative are valued. Lifestyle includes lively towns, coastal scenery, music, sport, and easy access to outdoor activities, although housing and transport can be expensive in Dublin. EU, EEA, and Swiss citizens can live and work without an employment permit. Most non-EU nationals need an appropriate employment permit and, depending on nationality and stay length, an entry visa. Before relocating, candidates should secure a job offer, check permit eligibility, arrange accommodation, budget for rent and healthcare, and obtain a Personal Public Service number after arrival. Public transport is strongest in larger cities; a car may be useful outside them.
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