Principal System Support Specialist (Cybersecurity)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This senior cybersecurity support role typically requires strong experience in system administration, cybersecurity operations, incident response, vulnerability management, access control and enterprise IT support. Candidates should be comfortable troubleshooting complex infrastructure issues, monitoring security events, investigating incidents and improving system resilience. Relevant certifications such as CISSP, CISM, Security+, or vendor-specific credentials are advantageous. The role expects excellent communication, documentation and stakeholder-management skills, along with the ability to work independently and support global teams across different time zones. Experience with security tools, operating systems, networks, cloud platforms and IT service-management processes is likely required. A proactive mindset, sound judgment and commitment to DHL security standards are essential.

About the employer

DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. It is part of DHL Group and provides express delivery, freight transportation, contract logistics, e-commerce solutions and specialized business services. DHL employs hundreds of thousands of people worldwide and supports customers ranging from small businesses to multinational corporations. Its technology and cybersecurity teams help protect a large international network of systems, facilities, employees and customer data. In Malaysia, DHL has operations across express delivery, freight, warehousing and supply-chain management, with corporate and technology opportunities commonly concentrated around Kuala Lumpur and major industrial centres. The company is known for its international working environment, structured processes, employee development programs and emphasis on service quality, compliance, safety and sustainability.