Finance Executive - Billing Operations

Job Description

The Finance Executive – Billing Operations role supports accurate and timely customer billing, invoice preparation, account reconciliation, payment tracking, dispute resolution, and reporting. Candidates typically need a diploma or degree in finance, accounting, business, or a related discipline, together with relevant billing or accounts receivable experience. Familiarity with ERP systems, spreadsheets, finance controls, and basic accounting principles is expected. Strong attention to detail, numerical accuracy, communication skills, and the ability to meet deadlines are important. The successful candidate should work well with internal teams and customers, investigate billing issues proactively, protect confidential financial information, and contribute to process improvements while maintaining DHL’s service and compliance standards.

Company Info

DHL is a global logistics and supply chain company operating across more than 220 countries and territories. Its services include international express delivery, freight transportation, contract logistics, supply chain management, e-commerce logistics, and business support services. In Malaysia, DHL serves multinational companies, local businesses, and consumers through extensive transport, warehousing, customs, and delivery networks. The company is part of DHL Group and employs people in operational, commercial, technology, finance, customer service, and management roles. DHL is widely recognized for its international reach, structured processes, employee development programs, and focus on service quality, sustainability, and compliance. A finance position within DHL’s billing operations team would typically involve supporting a large, process-driven environment where accuracy, customer responsiveness, teamwork, and continuous improvement are highly valued.

Destination Guide

Malaysia is a multicultural country rather than a single island destination, with opportunities concentrated in Kuala Lumpur, Selangor, Penang, Johor, and major logistics hubs. Finance, shared services, technology, manufacturing, e-commerce, and supply chain roles are commonly available, particularly with multinational employers. Malay, Chinese, Indian, and indigenous traditions shape everyday culture, while English is widely used in business. Living costs vary: Kuala Lumpur offers extensive amenities and transport, while Penang and Johor provide a slower lifestyle and strong industrial employment. Malaysia has beaches and island destinations such as Langkawi, Penang, Tioman, and Sabah’s surrounding islands. Foreign employees generally need an employer-sponsored Employment Pass, with approval depending on salary, qualifications, and role. Relocating usually requires a valid passport, employment contract, medical or immigration documents, and suitable accommodation. Public transport is strongest in Kuala Lumpur, while driving is more useful elsewhere. Healthcare, food, and housing options range from budget-friendly to international-standard.