Senior Associate - Billing

Job Description

The Senior Associate – Billing role is expected to manage accurate and timely invoicing, validate billing information, investigate discrepancies, and respond to internal or customer queries. Typical requirements include a diploma or degree in finance, accounting, business administration, or a related field; experience in billing, accounts receivable, or shared-service operations; and good Excel and accounting-system skills. Candidates should be detail-oriented, numerate, organised, and comfortable working to deadlines. Clear communication, problem-solving ability, customer focus, and the capacity to follow standard processes are important. Experience with logistics billing, SAP, Oracle, or other enterprise systems, together with good English communication skills, would be advantageous.

Company Info

DHL is a global logistics and supply-chain company operating across international express delivery, freight forwarding, contract logistics, e-commerce, and parcel services. It is part of DHL Group and serves businesses and consumers in more than 220 countries and territories. In Malaysia, DHL supports import and export shipments, warehousing, distribution, customs services, and technology-enabled supply-chain solutions. The company employs people in operational, customer-service, finance, commercial, technology, and management roles. DHL is known for its international working environment, structured processes, compliance standards, and focus on service quality. Billing teams play an important role by ensuring that transportation and logistics services are invoiced accurately, revenue is protected, and customer accounts are handled efficiently. Career opportunities may be available in Kuala Lumpur, Penang, Johor, and other logistics centres.

Destination Guide

Malaysia offers strong opportunities in logistics, shared services, finance, technology, manufacturing, aviation, and e-commerce, particularly around Kuala Lumpur, Penang, Johor, and Port Klang. The country has a multicultural society shaped by Malay, Chinese, Indian, and indigenous traditions, with English commonly used in business. Lifestyle costs are generally moderate, although central Kuala Lumpur and popular expatriate areas are more expensive. Public transport is convenient in major cities, while owning a car is useful elsewhere. Malaysia also offers beaches and islands such as Langkawi, Penang, Tioman, and the Perhentians, along with diverse food and tropical weather. Foreign employees normally require employer-sponsored permission, such as an Employment Pass, before starting work. Employers usually handle the application, while candidates should verify eligibility, contract terms, healthcare, housing, and dependent arrangements before relocating.