The Delivery Services Officer supports DHL’s delivery operations from Erskine Park, coordinating consignments, updating tracking information, responding to customer and internal enquiries, and helping resolve delivery issues. The role generally requires strong administrative and communication skills, attention to detail, computer literacy, and the ability to work accurately in a fast-paced logistics environment. Previous experience in transport, freight, warehousing, customer service, or administration is useful, although entry-level applicants may be considered. Candidates are expected to demonstrate reliability, teamwork, a customer-focused attitude, sound organisational ability, and flexibility to meet operational deadlines. Familiarity with logistics systems and Australian work rights may also be required.
DHL is a global logistics and supply chain company operating in more than 220 countries and territories. It provides express parcel delivery, freight forwarding, contract logistics, warehousing, supply chain management, and specialised transportation services. In Australia, DHL supports businesses and consumers through extensive courier, road freight, air freight, warehouse, and distribution networks. The company is part of DHL Group and includes well-known divisions such as DHL Express, DHL Supply Chain, DHL Global Forwarding, and DHL eCommerce. Its operations depend on technology, efficient transport planning, accurate shipment handling, and responsive customer service. Employees typically work in coordinated operational teams where safety, compliance, service quality, and delivery performance are important. Erskine Park, in Western Sydney, is a significant logistics location because of its access to major roads, industrial facilities, and the broader Sydney distribution network.
Australia offers opportunities in logistics, transport, warehousing, healthcare, construction, hospitality, technology, engineering, and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide, and regional industrial areas. Australian workplace culture is generally practical, direct, team-oriented, and focused on safety, fairness, and work-life balance. Lifestyle varies from busy city living to quieter regional communities, with beaches, national parks, sport, and outdoor activities widely available. Living costs, especially rent, can be high in Sydney and Melbourne. Visa options include employer-sponsored visas, skilled migration, student visas, and working holiday visas, depending on nationality, qualifications, occupation, and experience. Applicants should check current requirements through the Australian Department of Home Affairs. Relocating usually requires a valid visa, accommodation, tax file number, bank account, health insurance where appropriate, and proof of work rights. Public transport is useful in cities, while a car is often helpful in outer suburban logistics areas.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...