F&B Service Expert

Job Description

The F&B Service Expert supports daily restaurant and beverage operations by welcoming guests, taking accurate orders, serving food and drinks, handling payments, maintaining clean service areas, and responding promptly to guest requests. Candidates should have previous food and beverage or hospitality experience, good communication skills, a service-minded attitude, and the ability to work efficiently in a multicultural team. Basic English is generally expected, while Thai language skills and knowledge of resort operations are advantageous. The role requires professional grooming, attention to detail, physical stamina, and flexibility to work rotating shifts, weekends, and public holidays. Familiarity with food safety, hygiene standards, upselling, and Marriott service procedures is beneficial.

Company Info

JW Marriott Khao Lak Resort & Spa is a luxury beachfront resort in Phang Nga, southern Thailand, operated by Marriott International under its JW Marriott brand. The resort focuses on refined hospitality, wellness, spacious accommodations, restaurants, events, and personalized guest service. Its location provides access to Khao Lak’s beaches, national parks, diving areas, and nearby islands. As part of Marriott International, the property follows global standards for guest care, food and beverage operations, training, safety, and professional development. Employees typically work in an international resort environment serving leisure travelers, families, weddings, and groups. The company may offer benefits such as staff meals, uniforms, training, service charge participation, and employee travel discounts, although exact benefits depend on the employment contract and local policy.

Destination Guide

Khao Lak is a relaxed coastal destination in Phang Nga rather than an island, with easy access to Phuket and major Andaman Sea islands. Hospitality opportunities are strongest in resorts, restaurants, spas, diving operations, tours, housekeeping, and guest services, especially during the high season from November to April. Local culture is friendly and community-oriented, with strong Buddhist traditions, respectful behavior, modest dress at temples, and a slower lifestyle than Bangkok. Living costs can be manageable, although beachfront areas and Phuket are more expensive. Employees should confirm whether accommodation and meals are included. Foreign workers generally need an employer-sponsored Non-Immigrant B visa and Thai work permit before starting employment; requirements can change, so official immigration and labor guidance should be checked. Relocation usually involves arranging documents, medical checks, transport from Phuket Airport, and suitable housing if staff accommodation is unavailable.