The Guest Experience Expert supports guests using the Sheraton Club lounge, providing warm, personalized service throughout arrival, departure, breakfast, refreshments, concierge assistance, and daily guest requests. Requirements typically include previous hotel, lounge, front office, or guest-service experience; strong spoken English; professional communication and presentation; computer literacy; and flexibility to work shifts, weekends, and public holidays. Thai language skills and knowledge of Bangkok attractions are advantageous. The successful candidate is expected to anticipate guest needs, resolve concerns calmly, maintain Marriott service standards, protect guest privacy, and cooperate effectively with housekeeping, food and beverage, and front-office teams. A friendly personality, cultural awareness, attention to detail, and genuine hospitality are important.
Royal Orchid Sheraton Riverside Hotel Bangkok is a full-service luxury hotel on the Chao Phraya River, known for its riverside setting, guest rooms and suites, restaurants, event facilities, swimming pools, and Sheraton Club lounge. It serves international leisure travelers, business guests, groups, and events. The property operates under the Sheraton brand, part of Marriott International, one of the world’s largest hospitality companies. Marriott provides structured training, global service standards, and potential career mobility across its hotel portfolio. The hotel’s riverside location offers convenient access to Bangkok’s historic areas, shopping districts, temples, and local dining. Employees typically work in a multicultural environment and are expected to demonstrate attentive service, professionalism, teamwork, and respect for guests from different backgrounds. Benefits may include meals, uniforms, social security, service charge, staff rates, and other property-specific incentives.
Thailand offers more than beaches: major hospitality opportunities are concentrated in Bangkok, Phuket, Koh Samui, Krabi, Pattaya, and Chiang Mai. Island jobs include hotel reception, restaurants, diving, wellness, housekeeping, guest relations, and resort management. Thai culture values politeness, patience, respect for elders, modest dress at temples, and the wai greeting. Island life is relaxed and outdoors-oriented, with beaches, seafood, markets, and close communities, but transport, housing, healthcare, and seasonal income can vary. Foreign nationals generally need an employer-sponsored Non-Immigrant B visa and work permit before legally working; requirements depend on nationality and position. Employers commonly assist with documentation, though applicants should confirm terms with Thailand’s authorities and the hotel. Budget for deposits, transport, insurance, and initial living costs. Learning basic Thai, respecting local customs, and checking weather and monsoon patterns are helpful when relocating to an island resort.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...