Rooms Controller

Job Description

The Rooms Controller manages room assignments, availability, inventory, out-of-order rooms, and daily coordination between Front Office, Housekeeping, and related hotel departments. Requirements typically include previous hotel operations or rooms-division experience, strong knowledge of property-management systems, good computer skills, attention to detail, and clear spoken and written English. The candidate is expected to monitor room status accurately, support efficient check-ins and room moves, resolve discrepancies quickly, and communicate professionally with colleagues and guests. Flexibility is essential, as the role may involve rotating shifts, weekends, holidays, and working in a busy resort and convention environment.

Company Info

Sheraton Grand Doha Resort & Convention Hotel is a premium Marriott International property located in West Bay, Doha. The hotel combines resort facilities with large-scale business and event services, offering guest rooms, restaurants, leisure amenities, meeting spaces, and convention capabilities. As part of the Sheraton brand, it focuses on welcoming service, reliable hospitality standards, and creating spaces where guests can connect for business, leisure, and social occasions. Employees work in a multicultural environment serving international travelers, corporate clients, families, and major events. Marriott typically provides structured training, career-development opportunities, and access to global hospitality standards. The property is well suited to professionals seeking experience in luxury hotels, rooms operations, front-office coordination, and large event hospitality in Qatar.

Destination Guide

Qatar is a peninsula rather than an island, with Doha as its main commercial and cultural center. Hospitality, aviation, tourism, retail, construction, healthcare, education, and events offer regular employment opportunities, especially for internationally experienced workers. The culture is welcoming but conservative; modest dress, respect for Islamic customs, and sensitivity during Ramadan are important. Doha offers modern malls, beaches, museums, desert excursions, restaurants, and an increasingly active sports and entertainment scene. Summers are extremely hot, while winters are pleasant and suitable for outdoor activities. Most overseas employees need an employer-sponsored work visa and residence permit. Employers commonly arrange medical checks, contracts, and documentation after hiring. Candidates should confirm accommodation, transport, health coverage, flights, probation terms, and whether dependents are eligible for sponsorship. Qatar is generally safe, but living costs can be high without employer-provided housing and benefits.