Loss Prevention Supervisor (Malaysian only)

Job Description

The Loss Prevention Supervisor oversees hotel security, guest and employee safety, asset protection, incident reporting, emergency procedures, and compliance with Marriott and local regulations. Candidates are generally expected to have supervisory experience in hotel security, loss prevention, law enforcement, or a related field, along with strong knowledge of security procedures and Malaysian requirements. Good communication, observation, leadership, report-writing, conflict-management, and emergency-response skills are important. The role may require shift work, including nights, weekends, and public holidays. Applicants should be physically capable of responding to incidents, discreet when handling sensitive information, professional with guests, and able to work closely with management, departments, and local authorities. Malaysian citizenship is required for this advertised position.

Company Info

Sheraton Imperial Kuala Lumpur Hotel is an upscale international hotel located in central Kuala Lumpur, Malaysia. The property operates under the Sheraton Hotels & Resorts brand, part of Marriott International, one of the world’s largest hospitality companies. It serves business travellers, tourists, groups, and events, offering accommodation, restaurants, meeting facilities, leisure amenities, and guest services. Marriott is known for structured operating standards, professional training, internal career development, and a global network of hotels and resorts. Employees typically work in a multicultural environment and are expected to provide consistent service while following company policies on safety, security, ethics, and guest care. At Sheraton Imperial Kuala Lumpur, a Loss Prevention Supervisor supports the protection of guests, colleagues, hotel property, and company assets while helping maintain a safe and welcoming environment.

Destination Guide

Malaysia offers hospitality, security, tourism, food and beverage, retail, technology, and business opportunities, especially in Kuala Lumpur, Penang, Langkawi, Johor, Sabah, and Sarawak. Kuala Lumpur provides the broadest employment market, modern transport, international schools, shopping, and diverse dining, while Penang and Langkawi offer a more relaxed island lifestyle with strong tourism activity. Malaysian culture blends Malay, Chinese, Indian, Indigenous, and international influences, with festivals, religious traditions, and varied cuisine. Living costs are moderate compared with many global cities, although central Kuala Lumpur and popular resort islands can be more expensive. Foreign workers generally need employer sponsorship and an approved Employment Pass or relevant work permit before starting employment; Malaysian-only vacancies do not provide an overseas relocation route. New arrivals should confirm salary, accommodation, medical coverage, transport, contract terms, and immigration arrangements directly with the employer. Humid weather, monsoon seasons, and adapting to local workplace customs should also be considered.