F&B and Event Service Expert

Job Description

The F&B and Event Service Expert supports restaurant, bar, banquet and event operations at Four Points by Sheraton Kuala Lumpur Chinatown. Responsibilities typically include welcoming guests, taking orders, serving food and beverages, setting up and clearing event spaces, processing payments, and maintaining high standards of cleanliness and service. Candidates should have strong communication and customer-service skills, a professional appearance, basic food and beverage knowledge, and the ability to work accurately in a fast-paced environment. Previous hospitality or banquet experience is helpful, although suitable entry-level applicants may be considered. Flexibility to work shifts, weekends and public holidays, teamwork, reliability, and a guest-focused attitude are expected.

Company Info

Four Points by Sheraton Kuala Lumpur, Chinatown is a Marriott International hotel located near the historic Petaling Street and Chinatown district. The property combines contemporary accommodation with easy access to Kuala Lumpur’s cultural attractions, dining, shopping and transport connections. Four Points is designed for modern travellers who value comfortable rooms, approachable service, local experiences and practical amenities. Hotel operations typically include guest rooms, restaurants, bars, meeting facilities and event services, creating opportunities across food and beverage, front office, housekeeping, culinary, engineering and administration. As part of Marriott International, the hotel follows established global standards for guest service, workplace conduct, training and operational quality. Employees may also benefit from Marriott’s international hospitality network, staff development programmes and associate travel advantages, subject to eligibility and local employment policies.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak, with demand in hotels, restaurants, resorts, events and tourism services. Although Kuala Lumpur is on the mainland, Malaysia’s nearby islands provide popular leisure destinations and resort careers. The culture is multicultural, combining Malay, Chinese, Indian and Indigenous influences, with English widely used in tourism workplaces. Lifestyle ranges from busy city living and affordable local food to relaxed coastal communities and outdoor activities. International applicants normally need a valid employment pass sponsored by the employer; they should not begin work on a tourist entry. Employers usually manage approval through Malaysian immigration authorities. Before relocating, confirm the written offer, salary, service-charge policy, accommodation, medical coverage, working hours and visa responsibility. Kuala Lumpur has good public transport, while island locations may require flights or ferries and can have higher living costs.