EY is seeking an Assistant Manager-level Experience Designer and Facilitator for its UKI Business Consulting team in Dublin. The role involves designing and facilitating workshops, co-creating solutions with clients, mapping customer and employee experiences, and translating complex business challenges into practical, human-centred outcomes. Candidates should have experience in service design, design thinking, user research, workshop facilitation, customer journey mapping, or organisational innovation. Strong communication, presentation, stakeholder-management, and problem-solving skills are expected, along with the confidence to work with senior client leaders and multidisciplinary teams. Experience in consulting, business transformation, agile delivery, or digital product environments would be advantageous. The successful candidate should be commercially aware, collaborative, adaptable, and comfortable managing several client assignments in a fast-paced environment.
EY, formerly Ernst & Young, is one of the world’s largest professional-services organisations and a member of the Big Four. It provides assurance, tax, transaction, consulting, technology, and advisory services to organisations across public and private sectors. EY operates in more than 150 countries and helps clients respond to business, regulatory, digital, and sustainability challenges. In Ireland, the firm has a significant presence in Dublin and other locations, serving multinational companies, financial institutions, government bodies, and growing local businesses. Its consulting teams work across business transformation, technology, customer experience, strategy, risk, and people-related change. EY promotes multidisciplinary collaboration, professional development, and purpose-led work, although workloads can be demanding and may involve tight deadlines, client travel, and changing priorities.
Ireland offers strong opportunities in technology, consulting, financial services, pharmaceuticals, medical devices, cybersecurity, data, and multinational operations, especially in Dublin, Cork, Galway, and Limerick. Irish workplaces are generally collaborative and informal, with emphasis on communication, initiative, and relationship-building. Lifestyle benefits include a vibrant cultural scene, historic towns, accessible countryside, coastal landscapes, and a strong social culture. Dublin has the widest range of professional roles but also the highest rents and housing pressure; regional cities can offer a more manageable pace and cost. EU, EEA, and Swiss citizens can work without an employment permit. Non-EEA professionals usually need an appropriate work permit, often supported by an employer, before starting employment. Critical Skills permits may apply to certain specialist occupations, while other roles may qualify under a General Employment Permit. Relocating workers should plan accommodation, tax registration, healthcare arrangements, and transport in advance.
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