The Sales Operations Manager supports Gartner’s sales organisation by improving processes, reporting, forecasting, data quality and operational performance. Requirements typically include experience in sales operations, commercial operations, business analysis or a related field; strong Excel and CRM skills; and the ability to interpret data and turn it into practical recommendations. Familiarity with Salesforce, sales-performance tools and reporting platforms is advantageous. Gartner will expect the successful candidate to work confidently with sales leaders and cross-functional teams, manage priorities, identify process improvements and communicate clearly. A commercially minded, organised and analytical approach, together with strong attention to detail and stakeholder-management skills, is essential.
Gartner is a global research and advisory company that helps business and technology leaders make informed decisions. It provides independent research, expert analysis, consulting, benchmarking, conferences and executive networking services to organisations across many industries. Gartner is particularly well known for its technology research and market evaluations, including the widely used Magic Quadrant reports. The company operates internationally and supports clients with strategy, digital transformation, technology investment, sourcing and operational improvement. Employees generally work in a performance-focused, data-driven environment and collaborate with senior business and technology decision-makers. In Australia, Gartner serves organisations across the public and private sectors, including major enterprises and government bodies. Its culture typically values commercial awareness, intellectual curiosity, measurable results, client focus and continuous professional development.
Australia offers opportunities in sales operations, technology, consulting, finance, healthcare, education, engineering and skilled trades, with major employment centres in Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra. The culture is generally informal, direct and multicultural, with an emphasis on work-life balance and outdoor activities. Lifestyle choices range from busy city living to coastal communities and regional areas, although housing and living costs can be high in Sydney and Melbourne. Common work visas include employer-sponsored pathways such as the Temporary Skill Shortage visa, skilled independent or state-nominated visas, and working-holiday options for eligible applicants. Requirements depend on occupation, qualifications, English ability, age and employer sponsorship. Relocating usually involves securing a job, checking visa eligibility, arranging health insurance and budgeting for accommodation, transport and settling-in costs.
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