The Ultima Card Senior Relationship Manager is expected to manage and grow relationships with Citi’s high-net-worth Ultima cardholders in Singapore. Requirements typically include a degree, strong experience in premium banking, wealth management, luxury client servicing, or relationship management, and excellent knowledge of financial products. The candidate should demonstrate strong communication, networking, sales, and client-retention skills, while delivering highly personalized service. Responsibilities may include understanding client needs, coordinating bespoke privileges and solutions, increasing engagement, managing complex requests, and working with internal teams across product, risk, operations, and compliance. Professional discretion, commercial awareness, attention to detail, and the ability to serve demanding clients are essential.
Citi, formally Citibank, is a major global financial institution serving individuals, businesses, governments, and institutional investors. Its businesses cover consumer banking, credit cards, wealth management, commercial banking, investment banking, markets, treasury services, and transaction banking. Citi has operated in Singapore for many decades and uses the country as an important regional hub for Asia-Pacific activities. The bank is known for its international network, large corporate and institutional client base, and premium banking and card offerings, including the Ultima card. Employees typically work in a highly regulated, performance-driven environment where client experience, risk management, compliance, technology, and cross-border collaboration are important. Citi also invests in digital banking and data-led services while maintaining a strong focus on responsible banking and operational controls.
Singapore is a compact, modern island city-state with strong opportunities in banking, wealth management, fintech, technology, logistics, healthcare, and professional services. English is widely used at work, and the culture combines international business practices with Chinese, Malay, Indian, and other Asian influences. Life is convenient, safe, and efficient, with excellent public transport, diverse food, shopping, parks, and easy regional travel. Housing can be expensive, especially in central areas, so newcomers often compare suburbs and commute times carefully. Foreign professionals generally need employer-sponsored permission to work, commonly an Employment Pass or S Pass, subject to government eligibility requirements. Employers often assist with relocation, work authorization, medical coverage, and settling-in support, but terms vary. New arrivals should budget for rent, deposits, transport, healthcare, and daily expenses, and confirm tax, immigration, and employment conditions before accepting an offer.
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