Citi is seeking a Vice President to lead CRM and client analytics for Japan, North Asia and Asia South. The role involves developing client insights, using data to improve relationship management, identifying growth opportunities, and translating analytics into practical commercial strategies. Candidates should have strong experience in customer relationship management, data analysis, segmentation, campaign effectiveness, and stakeholder management, preferably within banking or financial services. Proficiency with analytical tools, dashboards, databases, and presentation techniques is expected. The successful candidate will be commercially minded, comfortable working with senior leaders across countries, able to manage multiple priorities, and skilled at explaining complex findings clearly. Strong communication, influencing, project management, and strategic thinking capabilities are essential.
Citi is a global financial institution headquartered in New York, with operations spanning consumer banking, corporate banking, markets, securities services, wealth management, and institutional solutions. The bank serves multinational companies, governments, investors, institutions, and individual customers across numerous countries. Singapore is one of Citi’s key regional hubs in Asia Pacific, supporting trading, technology, operations, risk, banking, and regional management activities. Citi is known for its international network and focus on helping clients manage cross-border financial needs. Its workforce includes specialists in data, digital banking, relationship management, finance, compliance, and investment services. The company continues to invest in technology, analytics, automation, and modern client platforms while operating in a highly regulated environment. Employees typically work in multicultural teams and collaborate across markets and time zones.
Singapore is a compact, highly connected city-state and a major Asian hub for banking, technology, consulting, logistics, healthcare, and professional services. Job opportunities are particularly strong in financial services, risk, compliance, data analytics, cybersecurity, digital banking, and regional headquarters functions. The culture is multicultural, efficient, and business-oriented, with English widely used at work. Lifestyle options range from modern shopping districts and international restaurants to hawker centres, parks, beaches, and vibrant arts venues. Public transport is excellent, although housing and childcare can be expensive. Foreign professionals generally need an employer-sponsored work pass, commonly an Employment Pass, with approval dependent on salary, qualifications, experience, and regulatory requirements. Relocating usually involves arranging accommodation, healthcare coverage, banking, tax registration, and school places if applicable. Singapore’s tropical climate is warm and humid throughout the year, with frequent rain.
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