The role supports company-wide anti-fraud initiatives in collaboration with Rakuten Mobile and other business units. Responsibilities likely include coordinating cross-functional projects, gathering requirements, managing schedules and stakeholders, improving fraud-prevention processes, preparing reports, and helping implement operational or system changes. Candidates are expected to have project management or business planning experience, strong communication and coordination skills, structured problem-solving ability, and an interest in fraud risk, telecommunications, or digital services. The ability to work with diverse teams, manage competing priorities, and communicate effectively in Japanese and English is likely important. Experience in anti-fraud, compliance, risk management, data analysis, or mobile business operations would be advantageous.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, digital content, travel, communications, advertising, and professional sports. Its services include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Travel, Rakuten Mobile, and numerous digital membership and loyalty products. Rakuten’s business model connects these services through its Rakuten Points ecosystem, enabling customers and merchants to participate in an integrated digital marketplace. The company employs a highly international workforce and works with teams across Japan and overseas. Its culture emphasizes innovation, entrepreneurship, customer value, and collaboration across business units. This position sits within an anti-fraud function, supporting the protection of customers, revenue, and business operations across Rakuten’s mobile and wider corporate ecosystem.
Japan offers strong opportunities in technology, telecommunications, finance, engineering, consulting, hospitality, and international business, especially in Tokyo, Osaka, Nagoya, and Fukuoka. Work culture values punctuality, preparation, teamwork, and respect for seniority, although international companies are often more flexible. Daily life is safe and convenient, with excellent public transport, reliable services, and high-quality healthcare. Tokyo is energetic but expensive; regional cities generally offer lower housing costs and a slower pace. English-only roles exist, but Japanese ability significantly improves career prospects and everyday integration. Most foreign professionals need an employer-sponsored work visa, commonly in an engineering, humanities, or intra-company transfer category. Highly skilled professionals may qualify for a points-based visa and faster permanent residency. Relocation typically involves securing sponsorship, arranging housing, registering locally, and enrolling in health insurance and pension systems.
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