Information Security Specialist - Global ISMS Operation & Support Group, Information Security & Privacy Governance Department (ISPD)

Job Description

This role supports Rakuten’s global Information Security Management System (ISMS) within the Information Security and Privacy Governance Department. Responsibilities typically include operating and improving ISMS processes, coordinating security controls, supporting audits and risk assessments, maintaining policies and documentation, monitoring compliance, and working with overseas teams and business units. Candidates are expected to have practical information security, governance, risk, compliance, or ISMS experience, with knowledge of standards such as ISO 27001. Strong communication and coordination skills are important because the position works across international stakeholders. English proficiency is likely required, while Japanese ability may be advantageous. The successful candidate should be organized, detail-oriented, able to manage multiple priorities, and comfortable explaining security requirements to both technical and non-technical colleagues.

Company Info

Rakuten Group, Inc. is a major Japanese internet and technology company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering online marketplaces, fintech, mobile communications, digital content, travel, advertising, and professional services. Rakuten’s membership and loyalty platform connects many of these businesses through its Rakuten Points program. The company has expanded internationally and employs a diverse workforce, making English-language collaboration common in many corporate and technology roles. Its culture emphasizes innovation, entrepreneurship, customer focus, and cross-business cooperation. Because Rakuten handles substantial customer, payment, and business data, information security, privacy governance, and regulatory compliance are important organizational priorities. Employees may work with global teams and stakeholders across different markets. Rakuten offers opportunities for professionals interested in large-scale digital services, cybersecurity, cloud technologies, data, finance, telecommunications, and corporate governance.

Destination Guide

Japan offers strong opportunities in technology, cybersecurity, software engineering, finance, consulting, manufacturing, tourism, and international business. Tokyo has the widest range of jobs and the highest salaries, while Osaka, Fukuoka, Nagoya, and Sapporo can offer lower living costs and growing technology markets. Japanese workplaces value punctuality, preparation, teamwork, respect, and careful communication. Daily life is convenient, safe, and supported by excellent public transport, though housing and commuting in Tokyo can be expensive. Learning Japanese improves career prospects and makes everyday life easier, even when English is used at work. Foreign professionals generally need an appropriate work visa, commonly sponsored by their employer; highly skilled workers may qualify for preferential routes. Before relocating, arrange housing, residence registration, health insurance, a bank account, and a phone plan. Japan has four seasons, excellent food, varied regional cultures, and easy domestic travel, but newcomers should be prepared for earthquakes and humid summers.