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Business Improvement Specialist - Energy Business Department

Japan Rakuten ¥6,000,000–¥10,000,000 per year*
Job Description

The role focuses on improving operations and business performance within Rakuten’s Energy Business Department. Typical requirements include experience in business improvement, process design, project coordination, data analysis, or consulting; strong communication and problem-solving skills; and the ability to work with multiple internal teams. Experience in energy, utilities, telecommunications, or digital services is advantageous. Japanese and English communication skills may be expected, as Rakuten operates in a multinational environment. The successful candidate should be comfortable identifying inefficiencies, developing practical solutions, managing implementation plans, monitoring results, and presenting recommendations to stakeholders. A proactive, analytical, adaptable person who can manage several priorities and drive measurable improvements would be well suited to the role.

Company Info

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and energy services. Rakuten’s business model connects customers and merchants through its membership and loyalty-point platform, while its mobile and telecommunications activities support the company’s wider digital strategy. The Energy Business Department is involved in services related to electricity and energy solutions for consumers and businesses. Rakuten has a large international workforce and promotes collaboration across technology, commercial, and corporate functions. Employees typically work in a fast-moving environment where new services, operational improvements, and data-driven decision-making are strongly encouraged.

Destination Guide

Japan offers opportunities in technology, energy, telecommunications, finance, engineering, tourism, and international business, especially in Tokyo, Osaka, and other major cities. Its culture values punctuality, respect, teamwork, and attention to detail, while workplaces are becoming more flexible and international. Lifestyle choices range from dense urban living and excellent public transport to quieter coastal and rural communities. Living costs are highest in Tokyo, particularly for housing, but healthcare, safety, and infrastructure are generally strong. Foreign professionals usually need an appropriate work visa, commonly the Engineer/Specialist in Humanities/International Services visa, with the employer often supporting the application. A valid job offer, passport, qualifications, and supporting documents are normally required. Relocating may also involve securing housing, registering locally, arranging health insurance, and learning basic Japanese for daily life.

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