The Director of Business Development, RSR & GSH is expected to lead commercial growth, strengthen relationships with corporate and leisure partners, and develop revenue opportunities for Shangri-La’s resort and hotel portfolio. The role typically requires a degree in business, hospitality, marketing, or a related discipline, together with substantial experience in hotel sales, business development, destination marketing, or a comparable senior commercial position. Strong knowledge of the Malaysian and regional travel markets, proven leadership ability, negotiation skills, strategic planning capability, and an established industry network are important. The successful candidate should be commercially focused, confident with senior clients, comfortable managing targets and budgets, and willing to travel regularly.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, with hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders brands. The company is known for warm Asian hospitality, premium accommodation, destination resorts, restaurants, wellness facilities, and conference services. In Malaysia, Shangri-La operates well-known properties including Shangri-La Rasa Sayang Resort & Spa in Penang, Shangri-La Rasa Ria in Sabah, and hotels in Kuala Lumpur and other locations. Employees generally work in a polished, multicultural environment where guest experience, relationship management, commercial performance, service standards, and brand reputation are central to day-to-day operations.
Malaysia offers varied island-living options, including Langkawi, Penang, Tioman, Redang, and parts of Sabah and Sarawak. Hospitality, tourism, sales, diving, marine recreation, wellness, food and beverage, and resort management provide the strongest employment opportunities, although major commercial roles are often based in Kuala Lumpur or regional sales offices. Life on the islands is generally relaxed, affordable compared with many international destinations, and centered on beaches, food, nature, and close-knit communities. Malaysia is culturally diverse, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in business and tourism. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through the company and Malaysian authorities. Candidates should confirm accommodation, healthcare, transport, tax, schooling, and dependent-pass arrangements before relocating.
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