The Outlet Manager is responsible for overseeing the daily operation of a restaurant, bar, or hotel dining outlet at Shangri-La Singapore. Requirements typically include a diploma or degree in hospitality, several years of food and beverage supervisory or management experience, strong knowledge of service standards, and good English communication skills. The successful candidate is expected to lead and coach the service team, maintain high guest satisfaction, manage staffing and operating costs, uphold hygiene and safety standards, handle guest feedback, and support revenue and quality targets. Flexibility for shifts, weekends, and public holidays is essential. Experience in a luxury hotel or international restaurant environment is highly valued.
Shangri-La Group is a leading luxury hospitality company founded in Asia, with hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is recognised for personalised service, strong Asian hospitality values, and high standards in accommodation, dining, wellness, and events. Shangri-La Singapore is an established luxury hotel set among extensive tropical gardens, offering guestrooms, restaurants, meeting facilities, recreational amenities, and family-oriented services. Employees typically work in a multicultural environment with opportunities for operational training, career development, and internal mobility across the group. The company places emphasis on guest care, teamwork, professionalism, service excellence, and creating memorable experiences for both leisure and business travellers.
Singapore is a compact island city-state with strong employment opportunities in hospitality, tourism, food and beverage, aviation, finance, technology, healthcare, and logistics. Its culture combines Chinese, Malay, Indian, and international influences, reflected in its festivals, languages, food, and neighbourhoods. Life is safe, efficient, clean, and well connected by public transport, although accommodation and daily expenses can be high. New arrivals commonly choose areas near MRT stations and compare employer-provided housing, shared apartments, and room rentals. Foreign professionals normally need an employer-sponsored work pass; the Employment Pass and S Pass are common options, subject to salary, qualifications, and government approval. Hospitality employees should confirm the applicable pass before accepting an offer. Singapore offers excellent healthcare, convenient services, beaches, parks, and easy regional travel, but its warm, humid climate and fast-paced work culture may require adjustment.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...