The Assistant Outlet Manager supports the daily operation of Shang Palace, Shangri-La’s Chinese restaurant, by supervising service, coordinating with the kitchen, maintaining guest satisfaction, and assisting with sales and cost control. Candidates should have a degree or diploma in hospitality, food and beverage, or a related field, together with several years of experience in a quality hotel or upscale restaurant. Strong knowledge of restaurant procedures, Chinese cuisine service, staff scheduling, inventory control, and health and safety standards is expected. The successful candidate should be confident, well presented, commercially aware, and able to coach employees while handling guest concerns professionally. Flexibility to work shifts, weekends, and holidays is essential.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, elegant accommodation, and extensive dining and wellness facilities. In the Philippines, Shangri-La operates several respected properties, including Shangri-La The Fort in Bonifacio Global City, Manila, and Shangri-La Mactan in Cebu. Shang Palace is the group’s signature Chinese dining concept, offering refined Cantonese cuisine, traditional specialties, and polished service for hotel guests, residents, and local diners. Employees generally work in structured, multicultural environments with opportunities for training, career development, and progression within the wider Shangri-La network.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other tourism destinations, especially in hotels, restaurants, resorts, events, and wellness. Manila provides the widest range of corporate and luxury hospitality roles, while Cebu, Boracay, and Palawan offer a more resort-focused lifestyle. Filipino culture is friendly, family-oriented, and strongly influenced by local traditions, Spanish history, and global media. English is widely used in business and hospitality. Living costs vary: Manila is more expensive and urban, while provincial islands can be quieter and cheaper, though transport and services may be less convenient. Foreign nationals normally require an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment documents. Relocation planning should include accommodation, health insurance, transportation, weather, and seasonal typhoons. A valid passport, medical checks, and verified employment contract are advisable before moving.
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