The Service Associate – F&B supports daily restaurant operations at Sage Grill by welcoming guests, taking and serving orders, setting and clearing tables, handling basic cashiering, and maintaining high standards of food service and hygiene. Candidates should have good communication skills, a pleasant and service-oriented attitude, attention to detail, and the ability to work efficiently in a busy hospitality environment. Previous food-and-beverage or hotel experience is preferred, although motivated applicants with relevant training may be considered. Flexibility to work shifting schedules, weekends, and holidays is expected. The successful candidate should represent Shangri-La professionally, respond promptly to guest requests, work well with colleagues, and consistently deliver warm, personalized service.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The company is known for refined accommodation, attentive service, excellent dining, and strong resort experiences. In the Philippines, Shangri-La operates prominent properties including Shangri-La Mactan, Shangri-La The Fort, and Shangri-La Boracay. Its restaurants combine international standards with local ingredients and Filipino hospitality. Employees typically work in a structured, guest-focused environment with opportunities for training, career development, staff meals, and hotel benefits. Service associates are expected to uphold Shangri-La’s values, maintain polished presentation, and create memorable experiences through reliable and personalized service.
The Philippines offers hospitality opportunities across islands such as Luzon, Cebu, Boracay, Palawan, and Mindanao, particularly in hotels, restaurants, resorts, diving, events, and tourism. Work is often available in Manila, Cebu, Boracay, and major beach destinations, with resort roles commonly including accommodation, meals, and service charge. Filipino culture is warm, family-oriented, community-minded, and strongly influenced by Spanish, American, and Asian traditions. Lifestyle varies from busy urban living to relaxed island life, with affordable food, outdoor activities, beaches, and a generally welcoming expatriate community. Foreign nationals normally need an employer-sponsored work visa or permit; tourist status does not authorize employment. Applicants should confirm requirements with the employer and Philippine immigration authorities. Relocating workers should budget for deposits, transport, healthcare, and utilities, and check accommodation, contract terms, benefits, and service-charge policies before accepting an offer.
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