The Security Manager / Assistant Security Manager is responsible for protecting guests, employees, property and hotel assets at Shangri-La in Hong Kong. Requirements typically include relevant hotel, hospitality, security or law-enforcement experience, strong knowledge of emergency procedures, incident investigation, access control, CCTV and local safety regulations. Candidates should have good leadership, communication and problem-solving skills, be physically capable of responding to incidents, and remain calm under pressure. The role involves supervising security officers, coordinating with police and emergency services, conducting inspections, preparing reports, managing emergencies and supporting hotel operations. Shift work, weekends and public holidays are normally required. Fluent English is expected; Cantonese and Mandarin are valuable advantages.
Shangri-La is a leading luxury hospitality group founded in Hong Kong and known for its Asian-inspired approach to service. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties are recognized for personalized guest care, premium facilities, restaurants, wellness services and strong attention to safety and operational standards. The company employs colleagues across hotels, corporate offices and support functions, offering opportunities in front office, food and beverage, housekeeping, engineering, security, finance and management. Its Hong Kong operations are closely associated with the city’s international business environment and luxury hotel sector. Employees can generally expect structured procedures, multicultural teamwork, professional development and a strong emphasis on guest satisfaction, discretion and service excellence.
Hong Kong is a compact, highly connected city and territory with a busy international economy, although it is not simply one island; Hong Kong Island, Kowloon and the New Territories form the main urban areas. Hospitality, finance, retail, technology, logistics, healthcare and education provide major employment opportunities. The culture blends Cantonese traditions with global influences, and English is widely used in business. Life is convenient but fast-paced, with excellent public transport, diverse food, shopping, hiking and beaches. Rent is high, especially in central districts, so many workers share accommodation or live farther from the city centre. Foreign professionals generally need an employment visa sponsored by an approved employer, with qualifications and a genuine job offer normally required. New arrivals should arrange housing, healthcare coverage, banking and an Octopus transport card before or soon after arrival.
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