The Business Development Manager – MICE is expected to generate business from meetings, incentives, conferences and exhibitions for Shangri-La in the United Arab Emirates. Requirements typically include a degree or diploma in hospitality, tourism, business or a related field, together with several years of hotel sales experience and a strong MICE network. The successful candidate should understand the UAE market, manage corporate and agency accounts, prepare proposals, negotiate contracts and achieve revenue targets. Excellent communication, presentation, networking and customer relationship skills are essential. The role also requires collaboration with events, banqueting, reservations and operations teams, accurate sales reporting, market research and flexibility to attend client meetings, trade shows and industry events.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired service, elegant hotels and resort experiences. The company operates properties across Asia, the Middle East, Europe, North America and other international markets, serving leisure travelers, corporate guests and event clients. Shangri-La hotels commonly provide accommodation, restaurants, meeting facilities, wellness services and extensive banqueting operations. In the United Arab Emirates, the group is associated with premium properties and a strong focus on personalized guest care, commercial performance and high service standards. Employees generally work in multicultural teams and are expected to demonstrate professionalism, warmth, attention to detail and commitment to the brand’s hospitality values. Career opportunities may include hotel operations, sales, events, finance, culinary services, engineering and leadership roles.
The United Arab Emirates is not an island but a Gulf destination offering strong opportunities in hospitality, tourism, events and business development, especially in Dubai and Abu Dhabi. The culture combines Emirati traditions, Islamic values and a highly international workforce; respectful dress and behavior are expected, particularly during Ramadan. Lifestyle options range from beaches, shopping and restaurants to desert activities, cultural sites and major sporting events. Employers normally sponsor work visas, residence permits and medical checks for overseas hires, although requirements can change and should be confirmed with the employer. Candidates should ensure their passport, education certificates and professional documents are properly attested when requested. Housing, transport, health insurance and annual flights may be included in senior hotel packages. Living costs can be high, particularly in Dubai, so applicants should compare the full package rather than salary alone.
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