The Laundry Manager oversees the hotel’s laundry and linen operations, ensuring that guest clothing, uniforms, towels, bed linen and other textiles are processed safely, efficiently and to Shangri-La standards. Candidates typically need several years of hotel laundry or housekeeping experience, including supervisory or managerial responsibility. Knowledge of industrial washing, drying, pressing, stain removal, chemical handling, inventory control, budgeting and health and safety procedures is expected. The successful candidate should demonstrate strong leadership, organisation, attention to detail and cost awareness, while maintaining consistent quality and timely service. The role also requires effective coordination with Housekeeping, Rooms Division and other departments, staff training, equipment monitoring and compliance with company policies.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its brands are known for warm Asian hospitality, high service standards and thoughtfully designed guest experiences. Shangri-La properties commonly include accommodation, restaurants, banqueting, wellness facilities and extensive event services. In the Philippines, the group operates well-known luxury hotels and resorts, providing careers in rooms, food and beverage, culinary operations, engineering, finance, sales and guest services. Employees are generally expected to deliver discreet, personalised service while following rigorous operational, safety and grooming standards. Benefits, salary and career progression vary by property, position and employment contract.
The Philippines is an archipelago offering hotel and resort opportunities in Metro Manila, Cebu, Boracay, Palawan, Bohol and other major tourism destinations. Hospitality professionals may find work in housekeeping, food and beverage, culinary operations, front office, engineering and resort management. Filipino culture is generally welcoming, family-oriented and community-minded, with English widely used in business and tourism. Lifestyle ranges from busy urban living to relaxed beach and island communities; costs vary significantly by location. Employees should expect tropical weather, seasonal tourism demand and occasional transport or weather disruptions. Foreign nationals normally need an employer-sponsored work permit and appropriate visa before taking up employment; requirements can include a Department of Labor and Employment permit and immigration approval. The employer usually guides the process, but candidates should confirm current rules, contract terms, accommodation, medical coverage and relocation support before accepting an offer.
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