The Waiter/Waitress supports Shangri-La’s in-room dining operation by taking guest orders, delivering meals and beverages promptly, setting up trays or tables, processing payments, and clearing service items. Candidates should have hospitality or restaurant experience, a customer-focused attitude, good communication skills, and the ability to work accurately under pressure. Cantonese and English are valuable in Hong Kong, while Mandarin is an advantage. The role requires flexible availability for shifts, weekends and public holidays, professional grooming, good knowledge of food and beverage service, and careful attention to hygiene and guest preferences. The successful candidate is expected to provide discreet, courteous and efficient service consistent with luxury-hotel standards.
Shangri-La is a luxury hospitality group founded in Hong Kong and now operating hotels, resorts and other properties across Asia, the Middle East, Europe, North America and beyond. The group is known for warm Asian hospitality, refined service and high-quality accommodation, dining, wellness and event facilities. Shangri-La Hotels in Hong Kong serve international business and leisure travellers and typically offer extensive restaurants, room service, meeting facilities and premium guest amenities. Employees work in a multicultural environment with structured service standards, training opportunities and career pathways across the group. Benefits may include staff meals, uniform, medical coverage, leave provisions, discounts and service charge, depending on the property and employment terms.
Hong Kong is a compact coastal city made up of Hong Kong Island, Kowloon and the New Territories, with excellent public transport and a fast-paced international lifestyle. Hospitality opportunities are available in luxury hotels, restaurants, clubs, events, cruise services and tourism, especially for candidates with English, Cantonese or Mandarin skills. Local culture blends Chinese traditions with global influences; dining, shopping, festivals and outdoor activities are central to daily life. Housing can be expensive, particularly near major hotel districts, so many workers share apartments or live farther from central areas. Eligible overseas professionals generally need an employer-sponsored work visa and must meet immigration requirements before starting employment. Employers commonly provide guidance, but applicants should confirm visa rules with Hong Kong Immigration. New arrivals should budget for rent deposits, transport, healthcare and everyday living costs.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...