The Senior Captain/Captain supports banquet operations by coordinating set-up, service and breakdown for meetings, weddings and other functions. Requirements typically include hotel or restaurant experience, preferably in banquet service; strong knowledge of food and beverage service standards; good communication skills; and the ability to lead a small team. Candidates should be customer-focused, well presented, organised and comfortable working under pressure. Flexibility to work shifts, weekends and public holidays is expected. Cantonese and English are valuable in Hong Kong, while Mandarin may be advantageous. The role also requires attention to detail, teamwork and a commitment to Shangri-La’s hospitality standards.
Shangri-La Group is a luxury hospitality company founded in Asia and known for its hotels, resorts and serviced residences across the world. Its portfolio includes Shangri-La, Kerry, JEN and Traders brands. The group operates properties in major cities and resort destinations, with a focus on personalised service, refined dining and local experiences. In Hong Kong, Shangri-La operates prominent luxury properties including Island Shangri-La and Kowloon Shangri-La. Employees generally work in a multicultural environment with structured service standards, training and opportunities for career development. Banquet teams support conferences, celebrations, weddings and corporate events, making guest care, teamwork and operational consistency central to the company’s reputation.
Hong Kong is a compact international city with strong opportunities in hotels, restaurants, events, finance, retail and tourism. Hospitality roles are concentrated on Hong Kong Island, Kowloon and major resort areas, with experienced staff often able to progress into supervisory and management positions. The culture blends Cantonese traditions, international influences, fast-paced work habits and excellent dining. Lifestyle options range from dense urban neighbourhoods and nightlife to beaches, hiking trails and outlying islands. Rent is high, so employer accommodation or a housing allowance can be valuable. Foreign employees normally need an employment visa sponsored by the hiring company, while dependants may require separate arrangements. Applicants should confirm salary, service charge, medical coverage, working hours and visa support before relocating. Public transport is extensive, reliable and relatively easy to use.
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