The Captain at Red Sugar is responsible for supervising daily restaurant or bar service, welcoming guests, taking orders, coordinating with the kitchen and bar, and ensuring prompt, polished service. Candidates should have relevant experience in a quality restaurant, lounge, hotel, or bar, strong knowledge of food and beverages, and excellent communication skills. Fluency in English is generally expected; Cantonese or Mandarin is an advantage. The successful candidate should be well presented, guest focused, attentive to detail, commercially aware, and able to lead service staff during busy periods. Flexibility for evenings, weekends, and public holidays is required, together with the ability to handle guest requests and resolve service issues professionally.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong and recognised for its hotels, resorts, residences, and distinctive Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets under brands including Shangri-La, Kerry Hotels, JEN, and Traders. Its Hong Kong hotels are known for high service standards, extensive dining options, elegant facilities, and strong emphasis on guest experience. Red Sugar is associated with the Kowloon Shangri-La and is known as a stylish bar and lounge offering city views, drinks, and light dining. Employees typically work in a multicultural environment with structured training, internal career opportunities, staff benefits, and exposure to luxury hospitality operations.
Hong Kong offers strong opportunities in hotels, restaurants, bars, tourism, retail, finance, technology, and professional services. The culture blends Cantonese traditions with international influences, and people generally value efficiency, courtesy, and hard work. Life is fast paced, with excellent public transport, late-night dining, shopping, hiking, beaches, and a lively arts and entertainment scene. Housing can be expensive, especially near central districts, while areas such as Kowloon, the New Territories, and outlying islands may offer different lifestyle and rental options. Overseas employees normally require an employment visa sponsored by the hiring company, and the role must meet immigration requirements. Applicants should prepare qualifications, employment records, references, and a valid passport. New arrivals should arrange accommodation, health coverage, banking, and an identity card after arrival.
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