The Host/Hostess welcomes guests, manages reservations and seating, coordinates table flow, answers enquiries, and helps create a smooth dining experience at Lobster Bar & Grill. Candidates should have hospitality or restaurant experience, strong English communication skills, a polished appearance, and excellent customer-service manners. Cantonese and additional languages are advantageous in Hong Kong. The role requires confidence, organisation, attention to detail, and the ability to remain calm during busy service periods. The successful candidate is expected to represent Shangri-La professionally, work closely with restaurant and kitchen teams, handle guest requests courteously, and maintain high standards of service and presentation.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised internationally for its hotels, resorts, restaurants and guest-focused service. The group operates properties across Asia, the Middle East, Europe, North America and other major destinations under the Shangri-La brand and related hospitality businesses. Shangri-La hotels are known for refined accommodation, high-quality dining, personalised service and strong attention to local culture. The company offers roles across hotel operations, food and beverage, culinary services, guest relations, engineering, finance and management. Employees may benefit from structured training, career development, staff dining, medical coverage and hotel-industry privileges, depending on the property and employment package. This position is associated with Shangri-La in Hong Kong and supports the standards of one of the city’s established luxury hotel groups.
Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology and professional services. Hospitality workers can find positions in luxury hotels, independent restaurants, clubs and event venues, although competition is high and Cantonese is valuable for guest-facing roles. The culture blends Chinese traditions with international influences; politeness, efficiency and respect for hierarchy are important at work. Life is energetic and convenient, with excellent public transport, dense urban neighbourhoods, diverse food and easy access to hiking, beaches and nearby islands. Accommodation is expensive, so candidates should clarify staff housing, meals, service charge and transport benefits. Foreign nationals generally need an employer-sponsored employment visa and must meet immigration requirements before starting work. Employers normally assist with documentation, while applicants should confirm contract terms, medical checks and visa eligibility. Hong Kong is a rewarding but fast-paced place to relocate.
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