The Waiter/Waitress will provide attentive food and beverage service at Lobster Bar & Grill, including welcoming guests, explaining menus, taking orders, serving dishes and drinks, processing payments, and maintaining high service standards. Candidates should have customer-service experience in a hotel, restaurant, or bar, good spoken English and Cantonese, a neat and professional appearance, and strong communication skills. Knowledge of food, beverages, hygiene, and allergy procedures is beneficial. The role requires a positive attitude, teamwork, accuracy, flexibility with shifts, and the ability to work efficiently in a busy fine-dining environment while creating a warm and memorable guest experience.
Shangri-La is a globally recognised luxury hospitality group founded in Hong Kong. It operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for personalised service, comfortable surroundings, high-quality dining, and its emphasis on genuine Asian hospitality. Shangri-La hotels commonly provide structured training, career development, staff dining, medical coverage, discounts, and opportunities for internal mobility, although benefits vary by property and employment contract. In Hong Kong, the company operates prominent luxury hotels and restaurants serving both local and international guests. Working for Shangri-La can offer valuable experience in upscale food and beverage operations, exposure to international service standards, and progression opportunities for employees who demonstrate reliability, professionalism, and strong guest-relations skills.
Hong Kong offers diverse hospitality opportunities in hotels, restaurants, cafés, bars, clubs, tourism, retail, finance, technology, and professional services. The culture blends Cantonese traditions with strong international influences, and English is widely used in business and hotels; Cantonese is especially useful for guest-facing roles. Life is energetic and convenient, with excellent public transport, dense urban neighbourhoods, mountains, beaches, hiking trails, and abundant dining. Accommodation is expensive, so many workers share flats or live in areas outside Central, such as Kowloon or the New Territories. Overseas employees generally need an approved employment visa before starting work, with the employer sponsoring the application and demonstrating a genuine position and suitable salary. Applicants should confirm visa eligibility, contract terms, accommodation costs, working hours, service-charge arrangements, medical cover, and any recruitment fees before relocating.
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