The Assistant Outlet Manager supports the daily operation of Vintana restaurant, helping deliver excellent food and beverage service while maintaining Shangri-La standards. Requirements typically include a hospitality or related qualification, previous restaurant supervisory experience, strong knowledge of service procedures, and good English communication skills. The successful candidate is expected to lead and motivate team members, coordinate shifts, assist with training, manage guest requests and complaints professionally, monitor service quality, and support revenue and cost-control targets. Flexibility, attention to detail, a positive attitude, and willingness to work rotating shifts, weekends, and public holidays are important.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and recognized internationally for refined service, comfortable accommodation, and warm Asian hospitality. The group operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other destinations. Shangri-La properties typically provide dining, wellness, leisure, meetings, and events services, with a strong focus on guest satisfaction and employee development. In the Philippines, Shangri-La operates well-known city hotels and island resorts, including properties in Manila, Cebu, and Boracay. Employees generally work in a multicultural environment with structured service standards, training opportunities, and career paths across food and beverage, rooms, guest services, and hotel management.
The Philippines offers hospitality opportunities across Manila, Cebu, Boracay, Palawan, Davao, and other tourism destinations. Hotels, resorts, restaurants, cruise services, and travel companies regularly recruit experienced food and beverage professionals, especially during busy tourism seasons. Filipino culture is welcoming, family-oriented, and community-minded, while English is widely used in workplaces. Island living can offer beaches, outdoor activities, and a relaxed lifestyle, although transport, internet reliability, healthcare access, and living costs vary considerably by location. Boracay and other resort islands may have higher prices for accommodation and daily necessities. Foreign nationals normally need an appropriate work visa or permit, usually arranged with employer support; tourists cannot legally work. Candidates should confirm accommodation, meals, transportation, medical coverage, contract terms, and relocation assistance before accepting an offer. Local employees should prepare valid identification, employment records, and required government documents.
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