The Waiter/Waitress serves guests efficiently and courteously at Vintana Café, Shangri-La’s all-day dining restaurant. Typical requirements include a hospitality, food service, or related background; previous restaurant experience is preferred, although motivated entry-level applicants may be considered. The candidate should understand basic food and beverage service, maintain hygiene and safety standards, communicate clearly in English, and work well in a multicultural team. The role requires a professional appearance, positive attitude, attention to detail, and the ability to remain composed during busy periods. Flexibility to work rotating shifts, weekends, and holidays is expected. Responsibilities include taking orders, serving food and beverages, clearing tables, processing guest requests, and supporting a consistently high standard of guest satisfaction.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, high service standards, and extensive guest facilities, including restaurants, spas, business services, and recreational activities. In the Philippines, Shangri-La operates several well-known properties, including Shangri-La The Fort, Manila; Edsa Shangri-La, Manila; and Shangri-La Mactan, Cebu. Vintana Café is an all-day dining venue offering a broad selection of international and local cuisine in a relaxed hotel setting. Employees typically work in a structured, multicultural environment with opportunities for training, service-charge earnings, career development, and progression within the wider hospitality group.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations. Hotels, restaurants, cruise-related services, tourism businesses, and entertainment venues regularly recruit service staff, although competition can be strong and wages vary by location. Filipino culture is generally welcoming, family-oriented, and community-focused; English is widely used in workplaces. Lifestyle ranges from busy urban living to relaxed coastal communities, with affordable local food, beaches, festivals, and outdoor activities. Foreign workers normally need an employer-sponsored work permit and appropriate visa, commonly involving an Alien Employment Permit and a 9(g) pre-arranged employee visa. Applicants should confirm requirements with the employer and Philippine authorities before relocating. Housing, transport, healthcare, and living costs depend heavily on the island and city, so checking accommodation and service-charge terms is important before accepting an offer.
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