The Sanctions Capacity & Performance Manager is responsible for managing workforce capacity, operational performance and service delivery across sanctions screening and financial-crime compliance activities. Requirements typically include experience in sanctions, AML, risk operations or workforce management; strong knowledge of sanctions controls, case-management processes, reporting and performance metrics; and excellent analytical, communication and stakeholder-management skills. The successful candidate is expected to forecast demand, allocate resources, monitor productivity and quality, identify operational risks, and recommend improvements. Experience working with international teams, regulatory obligations and banking systems is highly desirable. Candidates should demonstrate sound judgment, attention to detail, leadership capability and the ability to manage competing priorities in a highly controlled environment.
ANZ, or Australia and New Zealand Banking Group, is one of the major banking groups in Australia and New Zealand, with operations and customers across the Asia-Pacific region. The bank provides retail, commercial, institutional and corporate banking services, including payments, lending, transaction banking, markets and financial-risk management. ANZ’s operations in the Philippines support global and regional functions such as technology, operations, finance, customer service and financial-crime compliance. The organisation places strong emphasis on integrity, regulatory responsibility, customer outcomes and managing financial-crime risks, including money laundering, terrorism financing and sanctions breaches. Employees generally work in collaborative, multinational teams and may support stakeholders across different time zones. ANZ promotes professional development, inclusion, flexible working where suitable, and continuous improvement in its processes and control environment.
The Philippines offers strong opportunities in banking operations, compliance, shared services, technology, customer support and finance, particularly in Metro Manila, Cebu and other business hubs. English is widely used in professional settings, and the workplace culture is generally relationship-focused, collaborative and respectful of seniority. Life in Manila provides extensive restaurants, shopping, transport links and international communities, although traffic and housing costs can be significant. Cebu and several provincial cities offer a more relaxed lifestyle, while the country’s beaches and islands provide excellent weekend travel. Foreign nationals normally need an employer-sponsored work visa or permit, and requirements vary by nationality and assignment; employers commonly assist with applications. Relocating employees should budget for accommodation, health insurance, transportation and local documentation. The Philippines has a tropical climate, with a dry season and a rainy or typhoon season, so newcomers should plan housing and travel accordingly.
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