Digital Channels Assurance Analyst

Job Description

The Digital Channels Assurance Analyst supports the review and testing of controls across ANZ’s online and mobile banking channels. The role typically requires experience in risk, compliance, assurance, audit, technology controls or banking operations, along with strong analytical, documentation and communication skills. Candidates are expected to assess risks, identify control weaknesses, support testing programs, investigate issues and recommend practical improvements. Familiarity with digital banking processes, governance frameworks, incident management and regulatory obligations is valuable. The successful candidate should be detail-focused, collaborative and confident working with technology, product and business teams. Experience using data, reporting tools or assurance methodologies, together with the ability to manage competing priorities, would be advantageous.

Company Info

ANZ Bank is one of Australia’s major banking groups, providing retail, commercial, institutional and wealth services to customers in Australia, New Zealand and selected international markets. Established in the nineteenth century, ANZ has developed a broad digital banking offering supported by mobile applications, internet banking, payments infrastructure and technology platforms. The bank employs thousands of people across banking, technology, risk, customer service and corporate functions. ANZ places strong emphasis on responsible banking, customer outcomes, risk management, inclusion and digital innovation. Its technology and assurance teams help protect customers, maintain reliable banking services and meet regulatory expectations. The organisation offers career opportunities in major Australian cities, including Melbourne, Sydney and Brisbane, with many roles using hybrid work arrangements.

Destination Guide

Australia offers strong opportunities in banking, technology, cybersecurity, risk, healthcare, engineering, education, construction and professional services. Melbourne, Sydney and Brisbane are important employment centres, although living costs vary considerably, with Sydney generally the most expensive. Australian workplace culture is relatively informal, direct and collaborative, with emphasis on punctuality, safety, inclusion and work-life balance. Lifestyle options range from beaches and outdoor activities to arts, dining and sports, while regional areas may offer a slower pace and lower housing costs. Skilled workers usually need an appropriate visa, such as an employer-sponsored, skilled or working holiday visa, depending on nationality, qualifications and occupation. Applicants should check current requirements through the Australian Department of Home Affairs. Relocating involves arranging health insurance, tax and banking registration, accommodation and, where relevant, professional recognition. Public transport is extensive in major cities, but a car may be useful outside metropolitan areas.