Banking Consultants at ANZ assist customers in branches across Brisbane with everyday banking, account services, transactions, lending enquiries, digital banking and other financial needs. The role generally requires customer service or financial-services experience, strong communication skills, digital confidence, attention to detail and the ability to follow banking, risk and compliance procedures. Candidates are expected to build trust, identify customer needs, explain products clearly and provide accurate, personalised solutions. Flexibility to work across different branches, a collaborative attitude and willingness to learn are important. Experience in banking, retail, sales or contact-centre environments is useful, although ANZ may provide structured training for suitable applicants.
ANZ Group Holdings Limited is one of Australia's major banking groups, providing services to personal, business, institutional and wealth customers in Australia, New Zealand and selected international markets. The bank offers transaction accounts, home and personal lending, credit cards, savings, business finance, payments, investment and digital banking services. ANZ employs a large workforce across branches, contact centres, technology, operations and corporate functions. Its strategy focuses on supporting customers and businesses, strengthening digital banking, managing risk responsibly and contributing to the communities where it operates. The Brisbane Banking Consultant role sits within ANZ's customer-facing retail network, helping individuals with everyday banking and connecting them with appropriate products and specialists. ANZ generally values customer focus, integrity, inclusion, teamwork, adaptability and ongoing professional development.
Australia offers employment opportunities across banking, finance, technology, healthcare, construction, education, hospitality, mining and professional services. Brisbane has a growing economy, warm subtropical weather, improving public transport and a relatively relaxed lifestyle compared with Sydney or Melbourne. Australian workplace culture is generally practical, respectful, direct and focused on teamwork, safety and work-life balance. Major costs include rent, transport, utilities and healthcare, with inner-city housing usually more expensive. People relocating should research suburbs, commuting times, tax, banking and health insurance before arrival. Work rights depend on the visa: skilled, employer-sponsored, graduate, working holiday and partner visas have different eligibility and employment conditions. Non-citizens should confirm requirements through the Australian Department of Home Affairs and ensure their occupation and qualifications meet relevant rules. Brisbane provides access to beaches, national parks, sporting events and a diverse international community, making it attractive for both career development and outdoor living.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...