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S&S Banking Consultant, Capalaba QLD - Suncorp Bank

Australia ANZ Bank Approximately AUD $65,000–$80,000 per year plus superannuation, with potential benefits or incentives depending on experience and the employment agreement.*
Job Description

The S&S Banking Consultant supports customers in a branch environment by handling everyday banking needs, explaining products, processing transactions, identifying suitable lending or deposit solutions, and referring customers to specialist teams. The role generally requires customer service or sales experience, strong communication skills, digital confidence, attention to detail, and the ability to work within banking, privacy, and compliance requirements. Candidates are expected to build trust, meet service and performance goals, manage conversations professionally, and contribute positively to the branch team. Previous banking experience is helpful but may not be essential if the applicant demonstrates strong customer focus, learning ability, and ethical sales behaviour.

Company Info

ANZ is one of Australia and New Zealand’s major banking groups, providing retail, business, institutional, and wealth banking services. The bank serves millions of customers through branches, digital channels, contact centres, and specialist teams. ANZ focuses on helping customers manage money, purchase homes, operate businesses, and achieve longer-term financial goals. Its workforce includes customer-facing banking consultants, lenders, technology specialists, risk professionals, and corporate support teams. The Capalaba position is associated with Suncorp Bank, whose banking operations became part of ANZ following the acquisition of Suncorp Bank. ANZ promotes customer service, responsible banking, inclusion, teamwork, and professional development. Employees may receive structured training, career mobility, employee banking benefits, and flexible or wellbeing initiatives, depending on the position and applicable workplace arrangements.

Destination Guide

Australia offers opportunities in banking, finance, technology, healthcare, construction, education, tourism, logistics, and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, and regional Queensland. Australian workplaces are generally informal, collaborative, punctual, and focused on workplace safety, inclusion, and clear communication. Queensland provides a warm climate, coastal living, outdoor recreation, and a relatively relaxed lifestyle, while Brisbane and nearby suburbs offer strong transport and retail facilities. Rent and living costs vary considerably, with major cities usually more expensive than regional areas. Skilled workers may explore employer-sponsored visas, the Skilled Independent or State Nominated pathways, and temporary graduate options; eligibility depends on occupation, qualifications, English ability, age, and experience. Applicants should check current requirements with the Australian Department of Home Affairs. Relocating typically involves securing a visa, employment, accommodation, tax file number, bank account, and healthcare arrangements.