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Business Analyst - Digital Delivery

Australia ANZ Bank Approximately AUD $100,000–$135,000 per year plus superannuation, depending on experience and ANZ's level and benefits structure.*
Job Description

The Business Analyst – Digital Delivery role involves translating customer and business needs into practical digital solutions. Responsibilities typically include gathering and documenting requirements, analysing processes, defining user stories and acceptance criteria, supporting solution design, coordinating with technology and delivery teams, and assisting with testing and implementation. Candidates are expected to have experience in business analysis, digital or technology delivery, stakeholder engagement, process improvement and Agile ways of working. Strong communication, analytical and problem-solving skills are essential, along with the ability to manage competing priorities and work effectively with product owners, developers and business representatives. Experience in banking, financial services or customer-facing digital platforms is advantageous.

Company Info

ANZ Bank is one of Australia's major financial institutions, serving retail, business, corporate and institutional customers across Australia, New Zealand and selected international markets. Founded in 1835, ANZ provides banking, lending, payments, wealth and financial markets services. The organisation is investing heavily in digital banking, data, technology modernisation and improved customer experiences. Its Melbourne headquarters supports a broad range of corporate, technology, risk, operations and customer-focused functions. ANZ generally promotes flexible working, collaboration, professional development and inclusive employment practices. A Business Analyst in Digital Delivery would typically work across multidisciplinary teams to improve digital products, streamline processes and deliver technology-enabled services that support the bank's customers and strategic priorities.

Destination Guide

Australia offers opportunities in banking, technology, healthcare, construction, education, engineering, professional services and renewable energy. Melbourne is a major employment centre with strong financial-services and technology sectors. Australian workplace culture is generally professional, diverse and relatively informal, with emphasis on collaboration, fairness and work-life balance. Lifestyle choices range from vibrant city living and cultural events to beaches, national parks and outdoor activities. Skilled migrants may explore employer-sponsored visas, the Skilled Independent or State Nominated visa pathways, and other options listed by the Department of Home Affairs; eligibility depends on occupation, qualifications, experience, English ability and points or sponsorship requirements. Relocating involves arranging a visa, tax file number, bank account, healthcare access and suitable housing. Melbourne's public transport is extensive, although rental costs can be high. Always confirm current visa rules and salary conditions through official sources.

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