The Banking Consultant supports customers in an ANZ branch by identifying their needs and helping with everyday banking, accounts, payments, lending enquiries and digital banking services. Requirements generally include customer service or sales experience, strong communication skills, attention to detail and the ability to complete tasks accurately in a regulated environment. The successful candidate is expected to build trusted relationships, provide a positive in-branch experience, promote suitable products responsibly and help customers use digital banking tools. Flexibility, teamwork, sound judgement and a willingness to learn ANZ systems, policies and financial products are also important.
ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing retail, business, institutional and wealth services. Founded in Australia, ANZ operates through branches, digital channels and corporate offices across Australia, New Zealand and selected international markets. Its services include transaction and savings accounts, home and personal lending, credit cards, insurance, business banking, investment services and payments. ANZ employs people across customer service, technology, risk, finance, operations and specialist banking functions. The organisation continues to invest in digital banking, customer experience and responsible finance while supporting individuals, businesses and communities. The Ellenbrook role is part of ANZ’s customer-facing branch network and focuses on helping local customers manage their everyday financial needs.
Australia offers opportunities in banking, technology, healthcare, construction, education, logistics, retail, professional services and renewable energy. Workplace culture is generally practical, team-oriented and direct, with strong emphasis on safety, inclusion and work-life balance. Lifestyle varies from busy cities to relaxed regional communities, with beaches, national parks, sport and outdoor activities widely available. Major centres such as Perth, Sydney, Melbourne, Brisbane and Adelaide provide the broadest employment options; Ellenbrook is a growing suburb near Perth. Skilled migrants may use employer-sponsored, skilled, state-nominated or working holiday visa pathways, depending on eligibility. Before relocating, check occupation lists, skills assessments, English requirements and current Department of Home Affairs rules. Plan for housing, healthcare, transport, taxation and superannuation costs, and obtain appropriate work rights before accepting employment.
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