The Banking Consultant helps customers with everyday banking, account services, transactions, lending enquiries and digital banking support. The role requires strong communication, customer service and problem-solving skills, along with the ability to identify suitable products and refer customers to specialist teams. Previous banking, retail, sales or contact-centre experience is useful, although candidates with transferable customer-facing experience may also be considered. ANZ expects a professional, inclusive and customer-focused approach, confidence using technology, attention to detail, compliance awareness and the ability to work collaboratively in a branch environment. Flexibility, initiative and a genuine interest in helping customers achieve their financial goals are important.
ANZ Group Holdings Limited is one of Australia's major banking groups, providing services to personal, business, institutional and private customers. Established in 1835, ANZ operates across Australia, New Zealand and selected international markets. Its services include everyday banking, home and personal lending, commercial banking, wealth management, payments and institutional finance. ANZ employs thousands of people across branches, contact centres, technology, operations and corporate functions. The bank has been investing in digital banking, customer experience and financial wellbeing while continuing to support customers through its physical branch network. ANZ promotes inclusion, collaboration, ethical conduct and responsible banking. In Australia, its branches assist customers with accounts, payments, lending needs and digital services, making customer-facing roles important to both service delivery and broader relationship building.
Australia is an island country with job opportunities in banking, healthcare, construction, education, mining, tourism, technology and professional services. Darwin, in the Northern Territory, has a warm tropical climate, a multicultural community and a relaxed outdoor lifestyle, with access to national parks, beaches and Indigenous cultural experiences. Living costs can be high, particularly for housing, although salaries and demand may be attractive in specialised sectors. Major cities offer broader employment options, while regional areas may provide strong opportunities in healthcare, trades, resources and public services. Common work visas include employer-sponsored visas, skilled migration pathways and working holiday visas, depending on nationality and occupation. Before relocating, applicants should check eligibility, qualifications, health and character requirements, tax arrangements, accommodation availability and whether their profession requires registration. International candidates should also confirm that the employer can sponsor their visa.
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