The Business Analyst – Digital Delivery role supports the delivery of digital banking initiatives at ANZ. Requirements typically include experience gathering and documenting business and functional requirements, analysing processes, identifying customer and business needs, and translating them into clear delivery outcomes. The successful candidate is expected to work closely with product owners, technology teams, designers, testers and business stakeholders throughout the delivery lifecycle. Strong communication, facilitation, problem-solving and stakeholder-management skills are important, along with experience in Agile ways of working, digital products, process improvement and relevant analysis tools. Knowledge of banking, risk, customer journeys and technology delivery would be advantageous.
ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major banking organisations, serving retail, business, institutional and wealth customers across Australia, New Zealand and selected international markets. Founded in 1835, the bank provides everyday banking, home loans, personal finance, business banking, corporate services, investments and institutional financial solutions. ANZ is investing in digital banking, technology, data and simpler customer experiences while maintaining a strong focus on responsible banking, risk management and regulatory standards. Its workforce includes specialists in technology, product management, operations, finance, customer service and financial services. The company’s Melbourne headquarters supports a wide range of professional and digital delivery roles, with flexible and hybrid working arrangements available in many teams.
Australia offers strong opportunities in banking, technology, business analysis, project delivery, healthcare, engineering, education, trades and professional services, particularly in Melbourne, Sydney, Brisbane, Perth and Adelaide. Its culture is generally informal, direct and multicultural, with emphasis on work-life balance and teamwork. Lifestyle highlights include beaches, national parks, sport, cafés and outdoor activities, although housing and transport costs can be high in major cities. Skilled professionals may explore employer-sponsored visas, the Skilled Independent visa, state or territory nominated pathways, and temporary graduate options, depending on qualifications, occupation, age and experience. Before relocating, check eligibility through the Australian Department of Home Affairs and confirm whether the employer sponsors the relevant role. Research rental prices, healthcare, taxation, banking and local commuting options, and allow time for professional accreditation or police and background checks where required.
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