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Business Analyst - Digital Delivery

Australia ANZ Bank Approximately AUD $100,000–$135,000 per year plus superannuation, depending on experience and level*
Job Description

The Business Analyst – Digital Delivery supports the design and delivery of digital banking initiatives at ANZ. Requirements typically include experience gathering and documenting business and technical requirements, process mapping, stakeholder analysis, user stories, acceptance criteria, and supporting testing or implementation. The successful candidate is expected to work closely with product owners, technology teams, designers, delivery leads, and business stakeholders. Strong analytical, communication, problem-solving, and organisational skills are important, along with the ability to manage changing priorities in an Agile environment. Experience in financial services, digital platforms, customer journeys, or technology delivery would be valuable.

Company Info

ANZ, Australia and New Zealand Banking Group, is one of the region’s major financial institutions. Headquartered in Melbourne, the bank provides retail, business, commercial, institutional, and private banking services across Australia, New Zealand, and selected international markets. ANZ supports millions of customers through branches, contact centres, digital banking platforms, and specialist financial teams. Its transformation agenda includes improving customer experiences, modernising technology, strengthening digital channels, and simplifying banking processes. The organisation employs professionals across technology, data, risk, finance, operations, customer service, and product development. ANZ promotes flexible working, collaboration, inclusion, and professional development, while operating in a highly regulated environment where security, privacy, risk management, and responsible banking are important.

Destination Guide

Australia offers strong opportunities in banking, technology, data, healthcare, engineering, education, construction, and professional services, particularly in Melbourne, Sydney, Brisbane, Perth, and Adelaide. Workplace culture is generally collaborative, relatively informal, and focused on practical results, inclusion, and work-life balance. Lifestyle varies from vibrant city living and cultural events to beaches, national parks, and outdoor activities. Living costs, especially housing, can be high in major cities. Skilled professionals may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways, or temporary graduate options, subject to occupation lists and eligibility requirements. Before relocating, check Australian immigration rules, qualification recognition, health insurance, tax obligations, and employment conditions. Public transport is convenient in major cities, while regional areas may require a car. Australia’s climate and distances between cities should also be considered when choosing a location.

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