Banking Consultants support ANZ customers in branches by handling everyday banking needs, explaining products and services, completing transactions, and identifying suitable lending, savings, insurance, or digital banking solutions. Candidates are expected to have strong customer service and communication skills, sound attention to detail, confidence using technology, and the ability to work collaboratively in a fast-paced environment. Previous banking, retail, sales, or customer-facing experience is useful, although ANZ may provide training. The role requires professionalism, integrity, compliance with banking procedures, and a genuine focus on helping customers achieve their financial goals.
ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major banking institutions, serving personal, business, institutional, and commercial customers across Australia, New Zealand, and selected international markets. The bank provides transaction accounts, home and personal lending, credit cards, savings and investment products, business finance, payments, and digital banking services. ANZ employs thousands of people and continues to invest in online banking, customer experience, financial wellbeing, and responsible lending. Its Perth operations support customers across Western Australia through branches, digital channels, and specialist banking teams. Employees are generally expected to act with integrity, collaborate effectively, manage risk carefully, and provide inclusive and customer-focused service.
Australia offers employment opportunities in banking, healthcare, construction, technology, education, mining, hospitality, retail, and professional services. Perth and Western Australia are particularly strong in mining, energy, engineering, logistics, and financial services. Australian workplace culture is generally informal, direct, multicultural, and focused on safety, teamwork, and work-life balance. Perth provides a relaxed lifestyle, beaches, warm weather, outdoor activities, and comparatively spacious living, although distances are large and housing costs can be significant. Skilled workers may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways, or temporary graduate options, depending on qualifications and occupation lists. Applicants should check current requirements through the Australian Department of Home Affairs. Relocating typically involves securing a visa, employment, accommodation, health insurance where required, tax registration, and a bank account.
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