The Business Analyst – Digital Delivery supports the design and delivery of digital banking initiatives at ANZ. The role typically involves gathering and documenting business requirements, analysing customer and operational needs, mapping processes, preparing user stories, supporting solution design, and working with technology teams through testing and implementation. Candidates are expected to have business analysis experience, strong communication and stakeholder-management skills, and an understanding of Agile delivery methods. Experience in banking, digital products, customer journeys, process improvement, or technology projects is valuable. The successful candidate should be comfortable translating business needs into clear requirements, managing competing priorities, identifying risks and dependencies, and contributing effectively within cross-functional teams.
ANZ Bank, formally Australia and New Zealand Banking Group, is one of Australia’s major financial institutions. Headquartered in Melbourne, ANZ provides personal, business, corporate and institutional banking services across Australia, New Zealand and selected international markets. Its services include transaction accounts, lending, payments, investments, treasury and digital banking. ANZ continues to invest in technology, data, mobile banking and streamlined customer experiences, creating opportunities for business analysts, software specialists, project professionals and digital delivery teams. The bank employs a large and diverse workforce and promotes collaboration, inclusion, risk awareness and responsible banking. Melbourne is a major centre for ANZ’s corporate, technology and operations functions. Salaries and benefits may vary by role, experience, employment conditions and business division.
Australia offers strong opportunities in banking, technology, healthcare, engineering, education, construction, tourism and professional services, particularly in Melbourne, Sydney, Brisbane, Perth and Adelaide. Its culture is generally informal, diverse and multicultural, with an emphasis on workplace fairness, direct communication and work-life balance. Lifestyle options range from busy city living to beaches, national parks and regional communities, although housing and living costs can be high in major cities. Skilled migrants may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways or graduate visas, depending on their qualifications and occupation. Applicants should check current requirements with the Australian Department of Home Affairs. Relocating usually involves arranging a visa, employment, health insurance, accommodation, tax registration and banking. Public transport is reliable in major cities, while regional areas often require a car.
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