The Business Analyst – Digital Delivery supports the delivery of digital banking initiatives by understanding business needs, documenting requirements, analysing processes and translating them into clear features or solutions for technology teams. The role typically requires experience in business analysis, requirements gathering, process mapping, stakeholder management and Agile delivery. Familiarity with digital products, customer journeys, banking systems and tools such as Jira or Confluence is advantageous. Candidates are expected to communicate clearly, manage competing priorities, challenge processes constructively and work effectively with product owners, engineers, designers and business stakeholders. Strong analytical thinking, attention to detail and the ability to deliver practical outcomes in a changing environment are important.
ANZ Bank is one of Australia and New Zealand’s major banking groups, providing retail, business, institutional and wealth services to millions of customers. Founded in 1835, the bank operates across Australia, New Zealand and selected international markets. Its services include transaction accounts, home lending, credit cards, business finance, payments, corporate banking and investment solutions. ANZ continues to invest in digital banking, technology modernisation, data, cybersecurity and simpler customer experiences. The organisation employs a large and diverse workforce across technology, operations, customer service, risk, finance and corporate functions. Its Melbourne headquarters supports many strategic and digital delivery teams. Employees typically work in collaborative, regulated environments where sound risk management, customer focus, inclusion and continuous improvement are valued.
Australia offers strong opportunities in banking, technology, healthcare, construction, education, engineering, professional services, tourism and skilled trades. Major employment centres include Melbourne, Sydney, Brisbane, Perth, Adelaide and Canberra. The culture is generally informal, diverse and outdoors-oriented, with emphasis on work-life balance, fairness and direct communication. Lifestyle varies from busy city living to coastal, regional and rural communities; housing costs can be high in Sydney and Melbourne. Skilled workers may use employer-sponsored visas, the Skilled Independent visa, state-nominated pathways or temporary graduate options, depending on qualifications and occupation lists. Before relocating, check current rules with the Department of Home Affairs. Budget for rent, healthcare, transport and relocation costs, and research tax, banking, schooling and professional accreditation requirements. Australia is geographically large, so location strongly affects climate, commuting and employment prospects.
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