The Business Analyst – Digital Delivery role supports the planning and delivery of digital banking initiatives at ANZ. Requirements typically include experience in business analysis, requirements gathering, process mapping, stakeholder engagement, Agile delivery and translating customer or business needs into practical technology solutions. Candidates are expected to work effectively with product managers, technology teams, designers and business stakeholders; define clear requirements, manage priorities, identify delivery risks and contribute to continuous improvement. Strong communication, analytical thinking, documentation skills and an understanding of digital products, customer journeys and software delivery are important. Experience in banking, financial services or large-scale transformation programs is advantageous.
ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major banking institutions, serving retail, business, corporate and institutional customers across Australia, New Zealand and selected international markets. The bank provides everyday banking, lending, payments, wealth, commercial banking and institutional financial services. ANZ is investing in digital platforms, customer-focused products, technology modernisation and simpler ways of working. Its Melbourne headquarters supports a broad range of corporate, technology, risk, operations and customer-facing functions. Employees commonly work in multidisciplinary teams and may have access to flexible or hybrid arrangements, professional development and employee benefits. As a large regulated financial organisation, ANZ places strong emphasis on customer outcomes, responsible banking, risk management, privacy, security and compliance.
Australia offers opportunities in banking, technology, data, healthcare, engineering, education, construction, hospitality and professional services, with Melbourne, Sydney, Brisbane, Perth and Adelaide being major employment centres. The culture is generally informal, diverse and multicultural, with an emphasis on work-life balance, direct communication and outdoor activities. Lifestyle varies from busy city living to coastal, regional and rural communities; housing and transport costs can be high in major cities. Work visas may include employer-sponsored visas, skilled migration pathways, the Temporary Skill Shortage visa and working-holiday options, depending on nationality, occupation and eligibility. Skilled applicants should check current requirements with the Australian Department of Home Affairs. Relocating usually involves arranging a visa, tax file number, bank account, health insurance, accommodation and superannuation. Australia’s seasons differ by region, and distances between cities are substantial.
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