Facilities Operations Centre (FOC) Engineer, AWS

Role summary

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The Facilities Operations Centre (FOC) Engineer supports the safe, reliable operation of Amazon Web Services data-centre facilities. Requirements typically include experience in critical facilities, data-centre operations, electrical or mechanical systems, building-management systems, alarms, monitoring tools, and incident response. Technical qualifications or trade certification in electrical, mechanical, controls, or facilities engineering are advantageous. The role may involve rotating shifts, including nights, weekends, and public holidays. Amazon expects candidates to follow strict safety and operational procedures, investigate alarms, coordinate with engineering and maintenance teams, document incidents accurately, and respond calmly during critical events. Strong communication, problem-solving, attention to detail, and a willingness to work in a highly controlled, 24/7 environment are essential.

About the employer

Amazon is a global technology and commerce company founded in 1994 and headquartered in Seattle, United States. Its businesses include online retail, logistics, digital media, smart devices, advertising, and Amazon Web Services (AWS), one of the world's leading cloud-computing platforms. AWS provides computing, storage, databases, networking, security, and other technology services to organisations of all sizes. Reliable data-centre infrastructure is central to AWS, creating demand for engineers who maintain electrical, mechanical, monitoring, and operational systems. Amazon is known for its customer-focused culture, high operating standards, large-scale innovation, and leadership principles such as ownership, learning, and delivering results. Employees often work in fast-paced, process-driven environments with significant emphasis on safety, availability, performance, and continuous improvement.