Retail Investment Operations Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Retail Investment Operations Manager oversees the operational support for investment products, including trade processing, settlements, reconciliations, transaction controls, reporting, and issue resolution. The role typically requires a bachelor’s degree in finance, business, accounting, or a related field, along with several years of experience in investment operations, securities processing, or banking. Candidates should understand local and international investment products, operational risk, regulatory requirements, and process controls. Strong analytical, organizational, communication, and stakeholder-management skills are expected. Experience with process improvement, automation, and managing teams or external service providers is advantageous. The successful candidate should be detail-oriented, dependable under deadlines, and able to work effectively with product, technology, compliance, branches, and operations teams.

About the employer

United Overseas Bank (UOB) is a major Southeast Asian bank headquartered in Singapore, with operations across Singapore, Malaysia, Indonesia, Thailand, Vietnam, China, Hong Kong, Japan, India, Australia, and other financial centers. Founded in 1935, the bank provides personal and retail banking, business and commercial banking, wealth management, investment banking, and digital financial services. UOB serves individuals, small businesses, large corporations, and institutional clients. Its Thailand operations offer banking and investment products to retail and corporate customers and support the group’s regional network. The bank places emphasis on responsible growth, customer service, technology, risk management, and cross-border financial connectivity. Employees generally work in structured, regulated environments with opportunities to collaborate across countries and business functions.