VP, Group Channels and Digitalization

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role leads the development and modernization of UOB’s digital and omni-channel banking capabilities across the Group. Requirements typically include senior experience in digital banking, channel strategy, technology-enabled transformation, agile delivery, and stakeholder management. The candidate should understand customer journeys, mobile and internet banking, APIs, data-driven decision-making, and regulatory expectations. Strong leadership, communication, commercial awareness, and the ability to coordinate product, technology, operations, and country teams are essential. The successful candidate is expected to set a clear digital roadmap, improve customer experience, drive innovation, manage complex transformation programmes, and deliver secure, scalable solutions aligned with UOB’s regional strategy.

About the employer

United Overseas Bank (UOB) is a major Southeast Asian bank headquartered in Singapore, with a history dating back to 1935. It provides personal, commercial, and corporate banking, wealth management, investment banking, and digital financial services. UOB has an established presence across Singapore, Malaysia, Indonesia, Thailand, Vietnam, China, Hong Kong, Japan, India, Australia, the United Kingdom, and the United States. The bank serves individuals, businesses, institutions, and multinational companies through branches, relationship managers, and digital platforms. Its strategy focuses on responsible growth, regional connectivity, customer experience, technology adoption, and sustainable finance. UOB is also known for its regional consumer banking franchise and ongoing investments in digital banking, analytics, cybersecurity, and modern payment capabilities. Employees typically work in a structured, regulated environment with opportunities to support large-scale regional transformation initiatives.