Night Concierge, Pre-Opening - The St. Regis London

Job Description

The Night Concierge supports overnight hotel operations and provides attentive, personalised service to guests at The St. Regis London. Requirements typically include previous experience in concierge, front office, guest services or a luxury hospitality setting, excellent spoken and written English, strong local knowledge, and confidence using hotel systems. The candidate should be professional, discreet, well presented and calm under pressure, with the flexibility to work overnight shifts, weekends and public holidays. Responsibilities may include assisting with guest requests, arranging transport and reservations, handling enquiries, coordinating with security and other departments, resolving issues, and maintaining accurate overnight records. A genuine interest in luxury service, strong communication skills and the ability to work independently are expected.

Company Info

Marriott International is one of the world’s largest hospitality companies, operating and franchising thousands of hotels and resorts across numerous countries. Its portfolio includes well-known brands such as Marriott Hotels, The Ritz-Carlton, W Hotels, JW Marriott, Sheraton and St. Regis. The St. Regis brand is recognised for refined luxury, personalised butler-style service and elegant surroundings. The St. Regis London is part of Marriott’s premium and luxury hotel collection and offers employees opportunities to work in an international, service-focused environment. Marriott places emphasis on guest satisfaction, professional development, inclusion and teamwork. Colleagues commonly receive access to training, internal career opportunities, hotel discounts and other benefits, although specific terms vary by position and employment contract. This role is connected with the pre-opening operation of the London property.

Destination Guide

The United Kingdom offers opportunities across hospitality, technology, healthcare, finance, education, retail and creative industries, with London especially strong for international hotel and tourism careers. British culture values politeness, punctuality, personal privacy and queuing, while workplaces are generally multicultural and professional. Lifestyle options range from busy city living and extensive public transport to coastal towns and countryside, although London accommodation and daily costs are high. The UK has four nations—England, Scotland, Wales and Northern Ireland—with distinct local identities. Visa requirements depend on nationality and role. Many overseas workers need a work visa, commonly employer sponsorship under the Skilled Worker route, and must meet salary and English-language conditions; eligibility should be checked through official UK government guidance. Candidates should confirm sponsorship, right-to-work requirements, accommodation costs, taxes, healthcare arrangements and relocation support before accepting an offer.