Food & Beverage Service Expert – Mercante - Sheraton Grand London Park Lane

Job Description

The Food & Beverage Service Expert supports daily restaurant operations at Mercante, including welcoming guests, taking orders, serving food and drinks, processing payments, maintaining cleanliness and following service standards. Candidates should have strong communication and customer-service skills, a professional manner, good attention to detail and the ability to work efficiently in a busy environment. Previous restaurant or hotel experience is advantageous, although motivated applicants with a positive attitude may be considered. Flexibility for evenings, weekends and holidays is expected. The successful candidate should work well within a team, follow food-safety procedures, handle guest requests professionally and represent Marriott and Sheraton standards consistently.

Company Info

Sheraton Grand London Park Lane is a luxury hotel located in Mayfair, central London, close to Green Park and Buckingham Palace. The hotel forms part of Marriott International, one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across numerous countries. Sheraton properties are designed to provide full-service accommodation for business and leisure travellers, combining guest rooms, restaurants, bars, meeting facilities and event spaces. At this hotel, Mercante offers an Italian-inspired dining experience within an elegant setting. Employees typically work in a structured, guest-focused environment with access to Marriott training, career-development opportunities and international mobility programmes. The business places emphasis on service quality, teamwork, professional presentation, inclusion and creating memorable experiences for guests.

Destination Guide

The United Kingdom offers extensive opportunities in hospitality, restaurants, hotels, tourism, retail, healthcare, technology and professional services, particularly in London and other major cities. British workplace culture generally values punctuality, politeness, personal responsibility and clear communication, while hospitality work is often fast-paced and customer-focused. Lifestyle options range from London’s diverse cultural and entertainment scene to quieter coastal, rural and historic areas. Living costs are high in London, especially for accommodation and transport, so budgeting is important. Most overseas workers need permission to work before arrival. Common routes include the Skilled Worker visa, where the role and employer meet eligibility requirements, and temporary or youth mobility schemes for eligible nationalities. Applicants should check current rules on GOV.UK, arrange suitable accommodation and understand tax, National Insurance and healthcare requirements before relocating.